Canada imports wheat products into Vietnam, but there is grass in this item and is considered normal in Canada, but why is Vietnam banned?
Learn more about the Logistics industry: through 1 return shipment
Goods may have been sorted into Vietnam but will not necessarily be permitted by the Vietnamese Customs to receive goods in Vietnam. Today I would like to share with you how to handle a shipment that is denied clearance by Vietnamese customs.
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Our customers in Canada import wheat products into Vietnam; Usually this item is used to produce bread and cakes so the quantity is a lot of containers, but in this item there is grass and is considered normal in Canada but Vietnam is banned because Vietnam wants to protect the agriculture. Industry: It is possible that these grasses can cause harm by growing and affecting crops, pests or human health.
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When their customers in Canada knew this information, they immediately tried to sell these backpacks from Da Nang, Hai Phong to Malaysia, Shipment from Ho Chi Minh to Thailand. Why does Vietnam not agree, but Malaysia and Thailand agree to import into their countries? Then this is the view of agriculture of each country, maybe they think but this flower is harmless so it can be imported. Now I will go into how these shipments can be returned.
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First I will prepare a set of necessary documents to work with shipping lines and customs. Include:
A letter of refusal to receive goods from a buyer for a reason such as the wrong seller is less troublesome than stating the real reason
Contract, invoice, packing list of sellers in Canada and new buyers
Letter of the seller sending the wrong goods and will forward this shipment to a new buyer in a third country
I have the opportunity to work with these 3 lots with 3 different customs areas, so let’s summarize as follows: the process is the same but each customs requires a few different requirements. just respond. After that, we need to get a letter from the customs to accept the return of this shipment, it is almost done. This stage is the most important, if you have a relationship with customs before it will be easier; If not, they must be diligent to persuade them to agree to sign for certification of the goods return.
The last step is to get a new booking for the shipment and from that shipping company, for example, Zim Hai Phong, I will take Zim’s booking from Hai Phong to Port Klang, not being able to withdraw intestines and move to another container will be very troublesome and take higher cost. Finally,
payment of expenses related to storing containers, storing goods, domestic costs at the port, getting goods … is able to export the goods already.
It sounds complicated, but when starting to do it is quite simple, just listen to the shipping line a bit, customs a little and a little customers, so the container we can export already.
Wish you can best solve the problems arising at the customs.
Source: Smart Link
Article: Rocky Thach Nguyen
CEO Smart Link Logistics
Rocky – Nguyen Ngoc Thach
Thank you for watching my channel and see you in the next Videos.
If you need assistance with import and export of international goods, you can contact our Smart Link team, for advice on service advice as well as necessary related customs procedures.